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BBB Business Review

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BBB Accredited Business since

Davenport Construction, LLC

Phone: (801) 569-2302 Fax: (801) 569-9153 View Additional Phone Numbers 8509 S Welby Farm Rd, West Jordan, UT 84088 View Additional Email Addresses http://www.davenportfoundationrepair.com



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Description

We are an experienced foundation repair company providing residential and commercial foundation repair throughout Utah, Idaho, Wyoming and Nevada. Our focus is on providing permanent, cost-effective solutions for new and existing foundations.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Davenport Construction, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Davenport Construction, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Davenport Construction, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 09, 2001 Business started: 10/01/1992 Business started locally: 10/01/1992 Business incorporated 10/02/1992 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
www.dopl.utah.gov
Phone Number: (801) 530-6628

Type of Entity

Corporation

Business Management
Mr. Ronald Davenport, President Ms. Carrie Davenport, General Manager Ms. Jennifer Lehnherr, Office Manager
Contact Information
Principal: Mr. Ronald Davenport, President
Customer Contact: Ms. Jennifer Lehnherr, Office Manager
Business Category

Concrete Contractors Foundation Contractors Home Improvements Construction & Remodeling Services Waterproofing Materials Fire & Water Damage Restoration Building Restoration & Preservation

Refund and Exchange Policy
Nearly every service we provide comes with a service and structural (where necessary) warranty; please call for details.
Alternate Business Names
Davenport Foundation Repair
Products & Services

We specialize in structural repair of existing foundations and basement waterproofing, as well as PolyLEVEL for uneven concrete, throughout Utah, Nevada, Wyoming and Idaho. We also specialize in new footings and foundations (limited service area).


Customer Review Rating plus BBB Rating Summary

Davenport Construction, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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