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BBB Business Review

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BBB Accredited Business since

PC Setup & Training

Phone: (435) 216-5402 175 W 900 S Ste 13, St George, UT 84770 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We provide a variety of computer services including, PC Tune up, Virus Removal, Adware Removal, Diagnostics, Upgrades, Customer built Desktop PC's, and more.  Many of our services can even be performed online. Slow computer, pop up ads, even most viruses, if we can connect to your PC online, we can fix it.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that PC Setup & Training meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for PC Setup & Training include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on PC Setup & Training
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 12, 2004 Business started: 01/01/1999 in UT Business started locally: 01/01/1999
Type of Entity

Sole Proprietorship

Business Management
Mr. Jose "Joey" Buckles, Owner
Contact Information
Principal: Mr. Jose "Joey" Buckles, Owner
Business Category

Computers - Service & Repair Computers - Training Recycling - Computers & Other Electronics Computers Hardware, Software & Services Computers - Disaster Recovery

Products & Services

PC Setup & Training offers the following product(s): Various Computer Cables and Adapters available in-store. Most other products can be ordered.

Method(s) of Payment

Local customers may use: Debit, Visa, Mastercard, Discover, American Express, Check, or cash.

Online customers may use: Visa, Mastercard, Discover, American Express, or E-Check using our online portal linked with our online invoice.  Online services require payment prior to any paid services being performed.  Expected service and cost will be provided following our FREE checkup.

Refund and Exchange Policy
We offer a 14 day return for all standard parts and accessories purchased.  NOTE: Special order items may be subject to additional return policies depending on the vendor the item was purchased from.  This may include restocking fees, return shipping fees, or may not be returnable.  Please verify return options prior to ordering. Software can not be returned once opened and/or installed.  Any software returns must be handled by the manufacturer according to their policies.  Labor can not be returned.  However, we want to ensure you are satisfied with your service.  For this reason, we will guarantee our service for 14 days.  If we perform a service and the same problem returns we will repeat the service at no charge.  OR, if the problem is found to be caused by additional issues that we did not successfully identify the first time, we will provide a service credit towards the new service.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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