BBB Business Review

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This business is not BBB accredited.

Smart Building Solutions, Inc.

Phone: (801) 733-6000 Fax: (801) 883-8849 2876 S 460 W Ste A, Salt Lake City, UT 84115

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Intellivex has over 28 years of experience in designing, building and managing Data Centers. Also serves as a manufacturers representative or dealer for many leading building components and power quality equipment manufacturers.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Smart Building Solutions, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Smart Building Solutions, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 25, 2008 Business started: 07/01/2005 in UT Business started locally: 07/01/2005 Business incorporated 11/07/2005 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628

Type of Entity


Business Management
Mr. Bill Carrigan, President
Contact Information
Principal: Mr. Bill Carrigan, President
Business Category

Computers - Rooms - Installation & Equipment Electrical Power Systems (Residential & Commercial) - Backup Systems Data Processing Equipment Humidifying Apparatus Computer Facilities Management Services Information Technology Services Contractors - Flooring Building Construction Consultants Floors - Raised Air Conditioning Equipment - Room Units Business Consultants

Products & Services

Smart Building Solutions, Inc. sells the following brand(s): ASM Raised , IsoBase, LEA International, Piller, Raritan, Rittal, Stulz, Synergy Energy, Toshiba UPS

Smart Building Solutions, Inc. offers the following product(s): •Power Quality Products, Aisle Containment, All other services & equipment required for the Data Center Infrastructure, Cabinet Power distribution, Computer Floor, Computer Room Air Conditioner, Computer Room Raised Access Floor, CRAC, Data Center Furniture, Data center security, dry type transformer, Emergency Power Systems, hot cold containment, In row Coolong, Isolation Platform, IT Management tools, Modular Plug and Play, Power Distribution Units (PDUs), Precision Air Condintioning, Raised Access floor, Raised Floor, Rotary UPS, Static Transfer Switches, Surge protection devices, Switch gear, Ultrasonic Humidification, Ultrasonic Humidifier, Under floor cable, Uninterruptible Power Supply (UPS), UPS Uninterruptible Power Supply

Refund and Exchange Policy
9. Returned Goods
It is Intellivex's policy to allow customers to return products for credit, exchange or service with prior Intellivex management approval under the following conditions.

9.1 Authorized returns must be shipped freight prepaid to specified location with return authorization number clearly marked on the outside of all cartons. Shipments arriving freight collect or without a return authorization number shall be subject to refusal.

9.2 All products must be returned to the location as stated on the Return Authorization.

9.3 All products are to be returned by carrier stated on the Return Authorization if Intellivex Corporation is at fault. Intellivex Corporation is responsible for freight. All other returns requested by Buyer are to be returned with buyer's carrier and buyer is responsible for freight cost.

9.4 Special order and/or build to order equipment cannot be returned or cancelled.

10. Credit will be granted based on the following conditions

10.1 All products are packaged and palletized (upright and banded) to prevent damage.

10.2 All products are returned without alterations in original Manufacturers and Intellivex Packaging. All products returned must be of current design and have been purchased within 90 days from the original date of shipment.

10.3 No deduction shall be taken without prior approval from Intellivex.

10.4 Product will be subject to a repackaging fee up to 100% if returned items are not in their original, unopened, "as-shipped" cartons.

10.5 Specials/modified standards/non-stock products cannot be returned. Only products classified as "returnable" are eligible for credit.

10.6 A 20% restock charge will be added to approved return authorization. Intellivex reserves the right at its sole and absolute discretion to charge a 20% restocking fee, plus shipping and handling costs, and/or associated labor costs on any product returned.
Service Area
Utah,Idaho,Nevada,New Mexico, Wyoming
Alternate Business Names
Computer Power Technology Data Center Solutions Intellivex
Products & Services

Design & Build Data Center,Mission Critical Equipment Sales, raised access floor, Uninterruptible Power Supply, UPS Systems, In row cooling, computer room air conditioner, ultrasonic humidifier, Custom aisle containment, IT Management tools, PDU


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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