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BBB Accredited Business since

Phone: (800) 474-1045 Fax: (801) 433-9661 916 S Main St, Salt Lake City, UT 84101 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


SoftwareMedia provides discount software to businesses & consumers and carries over 80 top software brands.

Free shipping is offered on all orders and we offer a 100% satisfaction guarantee. If you have questions we're always here to help!

BBB Accreditation

A BBB Accredited Business since

BBB has determined that meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for include:

  • 6 complaint(s) filed against business

Factors that raised the rating for include:

  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 22, 2002 Business started: 01/01/1999 Business started locally: 01/01/1999 Business incorporated 03/30/2001 in UT
Type of Entity


Business Management
Ms. Katherine Atkinson, CFO Ms. Ashley Archuleta, Company Contact Mr. Adam Childers, President Deira Robertson, Company Contact Ms. Ashley Tolman, Finance
Contact Information
Principal: Ms. Katherine Atkinson, CFO
Business Category

Computers Hardware, Software & Services Internet Shopping Importers

Refund and Exchange Policy
We have a 60 day return policy and we'll even pay your return shipping.

Please note: Products that have a broken seal, have been activated, registered, damaged, or are otherwise not in condition for resale are not eligible for return. Certain manufacturers have limitations as well - see our website for more details.
Alternate Business Names
Perseus Holding Inc Perseus Trading Corporation
Products & Services

We sell retail software, downloads, licensing products to corporate, government, small businesses as well as consumers.

Our knowledgeable staff can help find the best software solution for you!


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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