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BBB Business Review

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BBB Accredited Business since

GeekBox Computers, LLC

Additional Locations

Phone: (888) 433-5269 View Additional Phone Numbers 10288 S Jordan Gtwy Ste F, South Jordan, UT 84095 http://www.geekbox.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Geekbox sells powerful gaming computers, along with graphics workstations all the way to desktop computers. Geekbox delivers. They also service all makes and models of computers in-store.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that GeekBox Computers, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for GeekBox Computers, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on GeekBox Computers, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 09, 2008 Business started: 03/09/2006 Business started locally: 03/09/2006 Business incorporated 04/14/2014 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Zack Shutt, Owner Mr. Daniel C Young, Member Mr. James Ziter, Attorney
Contact Information
Customer Contact: Mr. Zack Shutt, Owner
Business Category

Computers - Dealers Computers - Networks Computers - Service & Repair

Refund and Exchange Policy
30-day refund for any Geekbox PC, with 20% restocking fee. All service and parts sales are final.
Service Area
Utah
Alternate Business Names
Geekbox Geekbox Computers, Inc. Geekbox Support
Products & Services

This company offers: custom built desktops, notebooks and servers as well as service of computer systems, servers and network infrastructure management. We service Desktops and Laptops at our store, as well as sell parts for all makes and models.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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