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BBB Accredited Business since

Invisus, LLC

Phone: (801) 724-6211 Fax: (801) 763-1433 View Additional Phone Numbers 1276 S 820 E Ste 140, American Fork, UT 84003 View Additional Email Addresses http://www.invisus.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

INVISUS consumer products and services are designed to help individuals and families protect against identity theft, cyber-crime, computer problems, and other digital age threats to their privacy and safety.  The company also offers unique and innovative solutions designed specifically to help small and mid-sized businesses effectively and affordably manage computer security and tech support challenges, as well as data breach risks, cyber-security and business identity theft threats. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Invisus, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Invisus, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Invisus, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 31, 2006 Business started: 10/15/2001 in UT Business started locally: 10/15/2001 Business incorporated 10/15/2001 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. James Harrison, President Mr. Brent Standing, CIO
Contact Information
Principal: Mr. James Harrison, President
Business Category

Computers - Cleaning Services Data Systems - Consultants & Designers Security Systems Consultants Identity Theft Protection & Prevention Services Risk Management Computers - Service & Repair

Products & Services

Invisus, LLC offers the following product(s): iCare/iCarePro computer protection and tech support services - www.icaresupport.com, iDefend Business identity theft protection - www.idefendbusiness.com, iDefend Employee identity theft protection - www.idefendbusiness.com, iDefend identity theft protection - www.idefendfamily.com, InfoSafe data breach prevention and compliance certification program - www.infosafecertified.com

Products & Services

This company offers managed internet security services for small businesses and home users.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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