BBB Business Review
BBB Accredited Business since
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On-line Practice Management System for Mental & Behavioral Health Professionals including Social Workers, Therapists, Counselors, Psychiatrists and Psychologist
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A BBB Accredited Business since
BBB has determined that TherapyMate LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for TherapyMate LLC include:
- Length of time business has been operating
Factors that raised the rating for TherapyMate LLC include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
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Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Don Greene, President
Computer Software Publishers & Developers Mental Health Services
Refund and Exchange PolicyTherapyMate is considered Software as a Service (SaaS). Customers are offered a 45-Day Free Trial period to evaluate our product, services and support. Customers may cancel their subscription at anytime during this period at no charge. Once paid services begin, customers may cancel their subscriptions at anytime during the month and may be entitled to a refund for the portion of the month's subscription that is unused. Products, services and support are provided on a month-to-month basis and no contract is required.
Service AreaUnited States of America
Alternate Business NamesTherapy Mate
Products & Services
Provides online calendars, scheduling, patient reminders, patient notes, insurance billing, credit card processing, income & expense tracking and document management.