Find us on Google+
Text Sizesmallmediumlarge

BBB Accredited Business since

ChartLogic, Inc.

Phone: (801) 365-1800 View Additional Phone Numbers 3995 S 700 E Ste 200, Salt Lake City, UT 84107 http://www.chartlogic.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ChartLogic, Inc. has been developing healthcare technology since 1994. The company is headquartered in Salt Lake City, as approximately 55 employees and serves more than 2,000 providers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that ChartLogic, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ChartLogic, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ChartLogic, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 05, 2007 Business started: 01/01/1994 Business started locally: 01/01/1994 Business incorporated: 06/19/1996 in UT
Type of Entity

Corporation

Business Management
Ms. Rita Schaffer, CFO Mr. Zubin Emsley, CEO Mr. Chris Langehaug, Customer Relations
Contact Information
Customer Contact: Mr. Chris Langehaug, Customer Relations
Principal: Ms. Rita Schaffer, CFO
Business Category

Computer Software Publishers & Developers Computers Hardware, Software & Services

Refund and Exchange Policy
ChartLogic offers a Saas (software-as-a-service) solution, meaning users pay a nominal monthly subscription fee. The minimum contract term is two years. A longer term is available by request.
Service Area
Continental United States and Puerto Rico
Products & Services

ChartLogic, Inc. offers a full ambulatory EHR suite tailored to small physician clinics nationwide, including electronic medical record, practice management, revenue cycle management, e-prescribing, patient portal and more.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.