BBB Business Review
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BBB Accredited Business since
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ChartLogic, Inc. has been developing healthcare technology since 1994. The company is headquartered in Salt Lake City, as approximately 55 employees and serves more than 2,000 providers.
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A BBB Accredited Business since
BBB has determined that ChartLogic, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for ChartLogic, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Rita Schaffer, CFO Mr. Zubin Emsley, CEO Mr. Chris Langehaug, Customer Relations
Computer Software Publishers & Developers Computers Hardware, Software & Services
Refund and Exchange PolicyChartLogic offers a Saas (software-as-a-service) solution, meaning users pay a nominal monthly subscription fee. The minimum contract term is two years. A longer term is available by request.
Service AreaContinental United States and Puerto Rico
Products & Services
ChartLogic, Inc. offers a full ambulatory EHR suite tailored to small physician clinics nationwide, including electronic medical record, practice management, revenue cycle management, e-prescribing, patient portal and more.