BBB Business Review

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This business is not BBB accredited.


Phone: (866) 715-8646 View Additional Phone Numbers 10291 S 1300 E PMB 182, Sandy, UT 84094

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description is a web-based business offering over 2000 items of apparel, bags and caps. A small business that sells at discounted prices and provides individual service, with or without your logo. We sell to both individuals and businesses.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for OutletShirts include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on OutletShirts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 18, 2005 Business started: 12/02/2002 Business started locally: 12/02/2002 Business incorporated 12/02/2002 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gordon Hurley, President Mr. Andrew Hurley, Director of Operations
Contact Information
Principal: Mr. Gordon Hurley, President
Business Category

Clothing - Retail Promotional Products - Wearable Embroidery Screen Printing Shirts - Custom Made

Refund and Exchange Policy
Returns are subject to a 15% restocking fee except in the case of an exchange. We cannot offer straight across exchanges. Please place an order for the new items and separately return the items you would like to exchange. Refunds will be made once the items are received back. If a re-order/exchange is placed, the restocking fee can be waived except in the case of a large qty of returns. Shipping and handling charges are not refundable. If your original order was shipped for free, you may be charged some shipping charges against your refund.
Service Area
All States, territories, and military locations
Alternate Business Names Hurley Professional Services LLC Outback Apparel Outlet Embroidery
Products & Services

We sell only first quality apparel, no seconds. Popular brands Port Authority, Sport-Tek, Nike, Eddie Bauer, Gildan, Hanes, Jerzees. Polo shirts, T-shirts, jackets, tote bags, caps, and more. Blank apparel or your logo embroidered or screen printed.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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