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      Country
          Country

          Find a Location

          Candle Warmers Etc has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Candle Warmers Etc

              1948 W 2425 S Ste 2 Woods Cross, UT 84087-2528

            • Candle Warmers Etc

              12397 S 300 E Ste 400 Suite 400 Draper, UT 84020-8275

            • Candle Warmers Etc

              PO Box 1024 Layton, UT 84041-1024

            Business ProfileforCandle Warmers Etc

            Candles
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company offers candle warmers products and sales of hand poured candles.

            Business Details

            This is a multi-location business.

            Find a Location

            Candle Warmers Etc has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Candle Warmers Etc

                1948 W 2425 S Ste 2 Woods Cross, UT 84087-2528

              • Candle Warmers Etc

                12397 S 300 E Ste 400 Suite 400 Draper, UT 84020-8275

              • Candle Warmers Etc

                PO Box 1024 Layton, UT 84041-1024

              BBB File Opened:
              10/10/2003
              Years in Business:
              23
              Business Started:
              3/1/2001
              Business Started Locally:
              3/1/2001
              Business Incorporated:
              10/30/2007
              Type of Entity:
              Corporation
              Alternate Business Name
              • Candle Warmers Etc.
              • Airome
              • B&B Acquisition, Inc.
              Business Management
              • Mr. Brian Beesley, Vice President of Business Development
              • Mr. Chris Barnes, President
              • Mr. Spencer Beesley, Vice President
              Contact Information

              Principal

              • Mr. Brian Beesley, Vice President of Business Development

              Customer Contact

              • Mr. Chris Barnes, President
              Additional Contact Information

              Fax Numbers

              • (801) 335-3230
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/21/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              Thanks for reaching out! Leave us your email and an agent will get back to you in about 6 minutes. HI, our 14 oz candles or the melts? On Mon, Dec 04 2023, at 10:45 PM, None wrote: Hello, how long does a candles keep it's scent, does it run out? This is my question. I am a customer. I bought a candle warmer. On Mon, Dec 04 2023, at 10:45 PM, Gorgias Bot wrote: Hi there, let me know if you have any questions :) The response is not acceptable. This is not a customer service remark at all. This response that is very RUDE was emailed twice. Do not allow your customer service to go to the imby'debase channel like this ever again. I bought a candle at Hobby Lobby, but my next candle I will purchase from Walmart. They have customer service when you purchase a item and can tell you how the item works, that's it. You lost Hobby Lobby my business about anything to do with a candle. They were honest about how they have nothing to do with your lousey internet about customer service.

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Crystal R

              1 star

              02/03/2022

              They will sell you a product that doesnt work as advertised/is defective and make you pay for return shipping if you wish to return. In my case, the return shipping is more than half the cost of the item I purchased if I want to send it back for a refund. The item I bought directly from them was a 2-in-1 warmer that wont fully melt wax melts and barely melts under the surface of a candle. If they wont back their own products when they are defective, theyre not worth buying from I would understand if the issue was mine (like I didnt like how it looked or something), but the issue is their product not working - they just make excuses for that fact and say sorry, its policy.

              Local BBB

              BBB Mountain West

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