BBB Business Review

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This business is not BBB accredited.

eFamily Network, Inc.

Additional Locations

Phone: (801) 796-1530 Fax: (801) 785-2384 461 E 1000 S Ste B, Pleasant Grove, UT 84062 View Additional Email Addresses http://www.efamilynetwork.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for eFamily Network, Inc. include:

  • 7 complaint(s) filed against business
  • Failure to be transparent about ownership, location, or products/services offered

Factors that raised the rating for eFamily Network, Inc. include:

  • Length of time business has been operating
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 5
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on eFamily Network, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 22, 2002 Business started: 08/23/2001 Business started locally: 08/23/2001 Business incorporated 08/23/2001 in UT
Type of Entity

Corporation

Business Management
Mr. Daniel V. Knight, VP Operations Mr. Craig J. Anderson, Director Mr. Andy Collins, Customer Service Director Mr. David Sellers, Director
Contact Information
Customer Contact: Mr. Andy Collins, Customer Service Director
Principal: Mr. Daniel V. Knight, VP Operations
Business Category

Business Opportunity Companies Clubs Internet Services Government Grant Services

Alternate Business Names
All Terrain Electrical Claim Your Vacation Family Savers Club Global Incentives Global Travel Club Global Travel Incentives Grant Funding Source Incredibuys Liquidationshops Overstock Stores Secure Internet Stores
Business Management

Craig J. Anderson and Dan V. Knight are also listed as a principal for Fitness Clubhouse Inc, and Grant Resource Network LLC. eFamily Network Inc is the parent company of both Fitness Clubhouse Inc and Grant Resource Network LLC. Separate reports are available here:
Fitness Clubhouse Inc: click here
Grant Resource Network LLC:
click here

Industry Tips
Government Grant Services
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.