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Phone: (800) 216-5232 Fax: (801) 377-4116 View Additional Phone Numbers 4931 N 300 W, Provo, UT 84604
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This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Vivint, Inc. include:
- Length of time business has been operating
- Response to 3676 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2401|
|Total Closed Complaints||3676|
Additional Complaint Information
If you have a complaint with the company or would like to have a technician sent out to your home, you are encouraged to contact Nathan Wilcox at firstname.lastname@example.org prior to filing a BBB complaint. Please understand that you may file a complaint with the BBB now or at any time during this process.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||452|
Licensing, Bonding or Registration
These agencies may include:
DOPL - Professional Licensing
160 E 300 S 4th Fl, Salt Lake City UT 84111
Phone Number: (801) 530-6628
Type of Entity
Business ManagementMr. Alex Dunn, President Mr. Todd Pedersen, President Mr. Nathan Wilcox, Chief Compliance Officer
Burglar Alarm Systems - Dealers, Monitoring & Service Automation Consultants
Alternate Business NamesVivint Smart Home
According to company policy, all Vivint sales representatives and installation technicians are required to wear an identification badge that has (a) their full name, (b) a photograph, and (c) a unique identification number that can be used to look up the individual on the Vivint website.
Vivint Inc is under the same ownership as ARM Security Inc. A separate report for ARM Security Inc is available here : click here . Vivint Inc is an affiliate of Vivint Solar. A separate report is available here: click here .
Industry TipsBurglar Alarms
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview