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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Paramount Acceptance Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Paramount Acceptance Corporation include:

  • 88 complaint(s) filed against business

Factors that raised the rating for Paramount Acceptance Corporation include:

  • Length of time business has been operating
  • Response to 88 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

88 complaints closed with BBB in last 3 years | 30 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 58
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 29
Total Closed Complaints 88

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Paramount Acceptance Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1982 Business started: 04/01/1972 Business started locally: 04/01/1972 Business incorporated 09/01/2004 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

City of Murray
PO Box 57520, Salt Lake City UT 84157
http://www.murray.utah.gov/
Phone Number: (801) 264-2606

Type of Entity

Corporation

Business Management
Ms. Sally Akiona, SVP, Operations Ms. Julie Bellamy, Office Manager Mr. Glen Bendixen, CEO Mr. Ryan Taylor, Director, Operations
Contact Information
Principal: Ms. Sally Akiona, SVP, Operations
Customer Contact: Ms. Julie Bellamy, Office Manager
Business Category

Billing Service Computers Hardware, Software & Services

Alternate Business Names
Federal Recovery Acceptance, Inc. Paramount Acceptance
Business Management

Thomas J. Klc is also a principal of Thomas J. Klc and Associates Inc PC. A separate report is available here: click here .

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.