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BBB Business Review

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BBB Accredited Business since

Certified Automotive

Phone: (801) 484-0121 View Additional Phone Numbers 3361 S West Temple, Salt Lake City, UT 84115 http://www.certifiedauto.info View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

General automotive repair of all makes of automobiles and light trucks. Repairs we provide include brake servicing, engine repair, diagnostics, safety and emissions inspections, wheel alignment and many other services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Certified Automotive meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Certified Automotive include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Certified Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 02, 1987 Business started: 06/01/1978 Business started locally: 06/01/1978 Business incorporated 09/27/2012 in UT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Health Department
210 North 1950 West, Salt Lake City UT 84116
http://www.health.utah.gov
Phone Number: (801) 538-6101

Type of Entity

Corporation

Business Management
Mr. Keith Whetstone, President
Contact Information
Principal: Mr. Keith Whetstone, President
Business Category

Auto Repair & Service Auto - Emissions Testing Auto Repair - Suspension Auto Repair - Maintenance Brake Service Mufflers & Exhaust Systems Radiators - Automotive Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Services - Oil & Lube Engines - Rebuild & Exchange Auto Air Conditioning Auto Diagnostic Service Auto Electric Service

Refund and Exchange Policy
Certified Automotive offers a Peace of Mind NAPA,Nationwide Warranty of 24 Months or 24,000 miles.
Alternate Business Names
KDW Inc.
Products & Services

This company offers auto diagnosis and repair on American and Japanese cars and light trucks.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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