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BBB Business Review

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Description

At Intermountain Transmission Exchange we provide service, repair, and when needed, replacement for all makes and models of automatic and manual transmissions. We also custom build transmissions for a variety of specialty applications, from industrial applications to high performance hot rods, we can build the transmission you need. We also specialize in remanufactured torque converters and can custom build torque converters to your exact specifications for any application.  Here are a few of our services
Manufacture all Automatic and Standard transmissions 
All makes and models foreign and domestic 
Diagnostic 
Service and repair 
Clutch repair or replacement 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Intermountain Transmission Exchange, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Intermountain Transmission Exchange, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Intermountain Transmission Exchange, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 1982 Business started: 05/20/1977 in UT Business started locally: 05/20/1977 Business incorporated 05/20/1977 in UT
Type of Entity

Corporation

Business Management
Mr. Robert J. 'Bob' Romney, President
Contact Information
Customer Contact: Ms. Laura Romney, Office Manager
Principal: Mr. Robert J. 'Bob' Romney, President
Business Category

Auto Parts & Supplies - Rebuilt

Products & Services

Intermountain Transmission Exchange, Inc. offers the following product(s): Automatic Transmissions, Custom Built Torque Convectors, Standard Transmissions, Transfer Cases, Transmission parts

Method(s) of Payment
We accept all major credit cards.
Refund and Exchange Policy
All of our transmission come with a standard 2 year 24 month nationwide warranty.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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