BBB Business Review

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Shumway Van & Hansen is a full-service Salt Lake City Utah law firm.
Our Utah lawyers primarily practice out of our offices in downtown Salt Lake City; however, we are able to assist clients throughout the state of Utah.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shumway Van & Hansen, CHTD., LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shumway Van & Hansen, CHTD., LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 22, 2012 Business started: 07/07/2008 Business started locally: 07/07/2008 Business incorporated 06/25/2008 in NV
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Utah State Bar Association
645 S 200 E, Salt Lake City UT 84111
Phone Number: (801) 531-9077

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Douglas J. Shumway, Owner Ms. Cassie Richardson, Office Manager Mr. Michael C. Van, Manager
Contact Information
Customer Contact: Ms. Cassie Richardson, Office Manager
Principal: Mr. Douglas J. Shumway, Owner
Business Category

Attorneys & Lawyers Attorneys & Lawyers - Real Estate Attorneys & Lawyers - Business Law/Corporation/Partnership Attorneys & Lawyers - Bankruptcy Attorneys & Lawyers - Estate Planning Attorneys & Lawyers - Litigation Attorneys & Lawyers - Personal Injury & Property Damage Attorneys & Lawyers - Construction Defect Attorneys & Lawyers - Securities Attorneys & Lawyers - Construction Accidents

Refund and Exchange Policy
In the event any client is dissatisfied with the service received from the firm, for any legitimate reason whatsoever, it is our policy to provide such a client with a discount for the services rendered. We understand how important each client is and strive to have every client be a client for life.
Service Area
Utah, Texas, Nevada and California
Products & Services

Our various practices include, but are not limited to the following:

Estate Planning
Family Law
Personal Injury
Real Estate


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
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