BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

National Association of Certified Public Bookkeepers, LLC

Additional Locations

Phone: (844) 249-3551 Fax: (801) 513-5361 View Additional Phone Numbers 283 N 300 W Ste 504, Kaysville, UT 84037

BBB Business Reviews may not be reproduced for sales or promotional purposes.


National Association of Certified Public Bookkeepers (NACPB) serves bookkeepers providing bookkeeping services to the public.

Members are owners or employees of bookkeeping or accounting businesses or practices.

NACPB informs, trains, certifies, and licenses bookkeeping students, job applicants, employees, and professionals.

Membership includes:
Unlimited Anytime, Anywhere On-demand Video Training
One Year Access to the Video Training Library
New and Updated Training
Continuing Professional Education (CPE) Credit
Course Discounts
Certification Discounts
License Discount
Certification and License Program Discounts

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on National Association of Certified Public Bookkeepers, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 07, 2007 Business started: 07/21/2006 in UT Business started locally: 07/21/2006 Business incorporated 07/21/2006 in UT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. David Bybee, President
Contact Information
Principal: Mr. David Bybee, President
Business Category


Products & Services

National Association of Certified Public Bookkeepers, LLC offers the following product(s): Certification, Licensing, Membership, Training

Refund and Exchange Policy

If you are not satisfied with your membership within 30-days of joining, please return your member certificate for a full refund.

NACPB has a simple, straightforward satisfaction policy. If you are not satisfied with this course within 14-days of your order, return the course materials in resalable condition and the fee will be refunded.

For more information on NACPB administrative policies, such as refund or complaint policies, email or call NACPB at or 1-844-249-3551.

Alternate Business Names
Business Management

David Bybee is also a principal of Smith & Young Certified Public Bookkeepers Utah LLC. A separate report is available here: click here .


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Who else is here? ×