Reviews
This profile includes reviews for MyTAXPrepOffice's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 266 Customer Reviews
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Review fromLorena R
Date: 01/09/2025
5 starsI have been using My Tax Prep office since 2016, I love the customer service I get when I have a problem, and I love how easy the program is to use.
MyTAXPrepOffice
Date: 01/14/2025
Thank you so much for your review and for being a loyal MyTAXPrepOffice user since 2016! We're thrilled to hear that you love our customer service and find the program easy to use. Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to support you effectively over the years. If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Thank you for being a valued part of the MyTAXPrepOffice family!Review fromDeborah C
Date: 01/06/2025
5 starsI have a very small business that I run for mostly family and friends and local businesses that ask for my service. I have found that the MyTaxPrep Office is fabulous for this business because I can do the taxes that I need to do, even out-of-state family members, without having to pay thousands and thousands of dollars for software to accomplish that! The ease of learning the system and their responsiveness to any questions that I had were amazing. Would highly recommend this software!MyTAXPrepOffice
Date: 01/14/2025
Thank you so much for sharing your experience! We're so happy to hear that MyTAXPrepOffice has been a perfect fit for your small business and that you’ve found it both cost-effective and easy to use. We are thrilled to know that our team was able to provide you with responsive and helpful support. Your recommendation means the world to us, and we’re so glad to have you as part of the MyTAXPrepOffice family! If you ever need assistance, don’t hesitate to reach out. Thank you for choosing us!Review fromBRENDA R
Date: 01/06/2025
5 starsThis is the best choice I have made I have been using MTP since 2018 and the price is the best as well as customer serviceMyTAXPrepOffice
Date: 01/14/2025
Thank you for your wonderful feedback! We're thrilled to hear that you've been with MyTAXPrepOffice since 2018 and we have been able to provide you with a great price and excellent customer service. We’re so glad to have you with us. Your continued trust and support drive us to keep delivering the best experience possible.Review fromSilverLeaf T
Date: 12/29/2024
5 starsUsing this tax software since 2018...... Great experience, very affordable allowing my business to grow. Customer Support is amazing and very reliable!MyTAXPrepOffice
Date: 01/06/2025
Thank you for your wonderful review! We're thrilled to hear you've had a great experience with our tax software since 2018. It's especially rewarding to know we've helped your business grow with affordability and reliable customer support. Your success is our priority—thank you for being part of our journey!Review fromNoe M
Date: 12/20/2024
5 starsGreat program, easy to use. purchased 2+ years ago. best purchase ever. VERY AFFORDABLE.
GREAT CUSTOMER SERVICE!!!!!!!!!!MyTAXPrepOffice
Date: 12/27/2024
Thank you so much for your amazing review! We’re thrilled to hear that you’ve been enjoying the program for over two years and that it’s been such a valuable purchase for you. Your kind words about our affordability and customer service mean the world to us. We’re here anytime you need assistance!Review fromSidney F
Date: 12/20/2024
5 starsCassandra,
Thank you so much. You are very organized, knowledgeable, and pleasant to work with. You reviewed everything I needed to know and answered all my questions.
Warm Regards,
SidneyMyTAXPrepOffice
Date: 12/27/2024
Thank you for your kind words! We are thrilled to hear you had a positive experience. It's always a pleasure working with new customers, and we are so glad we could help answer your questions. Please don’t hesitate to reach out if you need anything in the future!Review fromELY A
Date: 12/11/2024
5 starsThis is my second year with this company. The first year was very good overall. Very good price for the services they offer and the customer service is excellent. No complains so far.MyTAXPrepOffice
Date: 12/13/2024
Thank you for your kind review! We’re thrilled to hear that your experience has been positive and that you’re happy with our pricing and customer service. Your continued support means so much to us, and we look forward to serving you for many more years!Review fromKaren B
Date: 12/11/2024
4 starsI would rate this five stars if I were able to download 1099B Info directly into form 8949 or schedule D, The current process with template is extremely time consuming and frustrating!
Every thing else from customer service and easy of use is a 5 star. Hoping for an upgrade
Karen BMyTAXPrepOffice
Date: 12/13/2024
Thank you for your feedback and your kind words about our customer service and ease of use! We truly appreciate your suggestion regarding the 1099-B process and understand how an upgrade could save time. Your input helps us improve, and we’ll share this with our development team for future enhancements. Thank you for being a valued user!Review fromSilvia M
Date: 12/10/2024
5 starsI have this software since 2014, ten years! go fast
My Tax Prep Office is a great software easy to navegate and they have great customer service.
I am glad to have bussiness with itMyTAXPrepOffice
Date: 12/18/2024
Thank you for your wonderful review! We're thrilled to hear you've been with MyTAXPrepOffice for ten years! It’s an honor to be part of your journey. We’re glad you find the software easy to navigate and appreciate our customer service. Thank you for choosing us to support your business. We look forward to serving you for many more years!Review fromGrecia M
Date: 12/09/2024
5 stars2024 is my second year with this amazing MYTAXPREOFFICE software, for me is easy, I have not had any problem with the program, customer services they are excellent, friendly, professional and also respond quickly. Thank you!MyTAXPrepOffice
Date: 12/13/2024
Thank you so much for your wonderful feedback! We're thrilled to hear that your first year with MyTAXPrepOffice was a great experience. Knowing you find the software easy to use and our customer service team excellent means the world to us. We're grateful for your trust and look forward to supporting you in 2024 and beyond!
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