61 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Steph B
5 stars03/01/2024
************** (maintenance) came over to prepare for the upcoming inspection. He was great! Friendly, caring, hard working, and made sure everything was fixed before leaving. I appreciate his service.Review from Brenda L
5 stars02/15/2024
*************** was very knowledgeable and did a great job replacing my faucet. He is a very nice young man.Review from Nichelle A
5 stars02/12/2024
Very fast and efficient. ***** did a great job on our maintenance request!Review from Kelly K
5 stars02/05/2024
************** Rocks! We had a pipe burst in the night and the whole crew jumped into action. ***** came by to increase the air flow to our walls to prevent further damage. He explained the process and anns all our questions. He is knowledgeable and friendly. I appreciated his input and support.
The Management Group Inc Response
02/15/2024
Thank you for sharing your experience, ************! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at TMG Property Management Services NW!Review from Prev T
1 star01/24/2024
Will not work with you when you fall behind due to a roommate who failed to pay his part of rent, and left without giving notice. I had 5k to keep my unit of 11 years, and they did not take the time to work with me on that either. This has caused even more PTSD due to unfair eviction after I spent most of my adult years in my home. 10/10 BAD BUSINESS.The Management Group Inc Response
02/15/2024
We are disappointed to hear that you did not have a more positive experience with us at TMG Property Management Services NW. When you have an opportunity, please reach out to us at ************** so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.Review from Madison V
5 stars01/09/2024
************** Was very helpful when coming to fix our sink. I appreciate his expertise!Review from Gabe R
1 star01/05/2024
Unsure how these lower comments are here. These guys require you to have 2.5x rent per roommate. With a $2,000 home, each person needs to bring in 5k just to move in. This means the house income total is $10,000 to ************, which doesn't include the move in cost itself. About 5 years ago before RSLM and TMG got together, housing was cheaper and the way we got houses was. First and last months, plus deposit, and extra on pet situations. Utilities were on the person living there as they have always been. So mathematically speaking they are asking for nearly twice as much for the same thing. The house sold prices were nearly 100% of the housing real value. So its the reasoning they have the rent so high, but that is only cause they bought it at that price, not cause its worth that much.Lastly, many of the images they show on their outlets aren't anything like what the houses look like. I asked someone if I could give them $20 bucks to check out a place before applying. The house didn't have a working fire place as was stated, roof needed replaced and the people living there couldn't get them to fix it. They bought their own fridge because they wouldn't replace the broken one. While they leave a little "note" saying the houses may look different. While they KNOW the houses look different then what they are posting. This is a type of false advertising, that note doesn't mean anything because they are posting over 5 year old images of when the houses. I only know this because I saw my hold ******** up for sale when I sold it looking great, it looks sooo bad now and they are still trying to rent it out as if it was when I sold it. Thats just terrible people abusing the system.Review from Ayana A
5 stars01/04/2024
Omg ******** helped ** get are dream home I'm so happy with my place her and ***** helped make this come to life use tmg they get it doneReview from Melissa C
5 stars12/11/2023
***** in maintenance is extremely helpful and trustworthy. We had a great experience with him.The Management Group Inc Response
12/22/2023
Thank you for sharing your experience, ****************!Review from Joseph B
5 stars12/05/2023
************** was absolutely fantastic. He replaced something in my apartment and was polite, quick, and efficient. He even took the time to show me how to use the replacement he installed. Great service!The Management Group Inc Response
12/24/2023
Hi **************** Thank you for the kind words. We are delighted that you had a great experience with us.
Customer Review Rating
Average of 61 Customer Reviews
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