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Business Profile

Event Center

The Landing at Shilshole Bay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Center.

Information and Alerts

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

Not Rated

Reasons for Rating

  • This business is not currently rated. BBB has recently received one or more serious complaints against this business, and will issue a rating after it has fully evaluated them.

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Alert Details

This business has 1 alert.

Alert

July 29, 2019 - BBB has recently received a pattern of complaints concerning contract issues. Consumers allege after contracting with the company for their wedding venue and paying a deposit the venue closed without warning.  Consumers allege the owner is difficult to reach and any refunds promised have not yet been delivered.  These complaints are currently pending as BBB is waiting for the company’s response. 

BBB found the City of Seattle Department of Construction and Inspection on May 31, 2019 issued a Stop Work Order to the company and advised no more work is to take place until all of the required permits and inspections were obtained.  

If you are affected by this closure, BBB welcomes you to report your experience by filing a customer review or complaint here, https://www.bbb.org/northwest-pacific/consumer/qualify/1000077106 as well as report your experience to the Washington State Attorney General’s office by clicking here, https://www.atg.wa.gov/file-complaint.

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