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Find a Location

Ocean Sands Resort has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ocean Sands Resort

      2207 Atlantic Ave Virginia Beach, VA 23451-3233

      BBB Accredited Business
    • Ocean Sands Resort

      P.O. Box 99295 Virginia Beach, VA 23450

      BBB Accredited Business

    Business ProfileforOcean Sands Resort

    Timeshare Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/30/2000

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Ocean Sands Resort has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ocean Sands Resort

        2207 Atlantic Ave Virginia Beach, VA 23451-3233

        BBB Accredited Business
      • Ocean Sands Resort

        P.O. Box 99295 Virginia Beach, VA 23450

        BBB Accredited Business
      Location of This Business
      2207 Atlantic Ave, Virginia Beach, VA 23451-3233
      BBB File Opened:
      3/31/2000
      Years in Business:
      25
      Business Started:
      11/1/1998
      Business Incorporated:
      10/13/1998
      Accredited Since:
      6/30/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of S0704793 for this business, issued by State Corporation Commission - Virginia

      These agencies may include:

      State Corporation Commission - Virginia

      Tyler Building, 1300 E. Main St.

      Richmond VA 23219

      (804) 371-9967

      https://www.scc.virginia.gov

      Type of Entity:
      Corporation
      Business Management
      • Mr. Joe Cantrell, President
      • Ms. Mary McGregor, Hospitality Manager
      Contact Information

      Principal

      • Mr. Joe Cantrell, President

      Customer Contact

      • Mr. Joe Cantrell, President
      • Ms. Mary McGregor, Hospitality Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Timeshares

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erin S

      1 star

      08/10/2023

      My journey with Ocean Key Resort has been nothing short of a disappointment, starting from the moment they lured me in with the promise of a free lunch in exchange for attending a presentation. If there's one piece of advice I can give, it's to run the other way when you're offered something for "free." It's a tactic designed to trap you, and I fell right into their snare. Back in 2012, I purchased a timeshare in Virginia Beach, not just one, but two contracts with them. What seemed like a good idea back then quickly turned into a financial burden. They convinced me to merge my contracts under the guise of an "upgrade." It's essential to note that my timeshare was paid off, and I've reached a point where I no longer find any benefit in keeping it. The maintenance fees they're charging have skyrocketed, leaving me baffled and frustrated. When I signed up, they conveniently omitted the fact that these fees would increase over the years, reaching an exorbitant price that's just not justifiable anymore. It's a constant drain on my finances, making me question the value of this timeshare. Furthermore, the benefits they touted during the sales presentation have proven to be nothing more than empty promises. The reality is far from what they painted, and I've reached a point where I can no longer justify keeping this timeshare. It's not meeting my needs, and I'm left feeling deceived and taken advantage of. I'm requesting the cancellation of my timeshare contract, given the changes in circumstances and the undeniable fact that the benefits I was promised have not materialized. Ocean Key Resort needs to hear my plea and take responsibility for the disappointment they've caused. if you're considering a timeshare with Ocean Key Resort, please be cautious. My experience has been far from satisfactory, and I strongly urge you to explore other options.

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