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Find a Location

LMS Homes, LLC has 1 locations, listed below.

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    Business ProfileforLMS Homes, LLC

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/8/2014

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers general contractors services including home building and remodeling.

    Business Details

    Location of This Business
    On File with BBB, Franklin, TN 37069
    BBB File Opened:
    4/14/2014
    Years in Business:
    17
    Business Started:
    3/13/2007
    Business Incorporated:
    3/13/2007
    Accredited Since:
    4/8/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Matt Benjamin, Owner
    Contact Information

    Principal

    • Mr. Matt Benjamin, Owner

    Customer Contact

    • Mr. Matt Benjamin, Owner

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sebastian R

    1 star

    02/19/2024

    The journey with LMS Homes was fraught with disappointment and frustration. Initially, drawn to their seemingly reputable portfolio and the promises made by their team. The reality of their business practices quickly unraveled, leaving a series of unprofessional and unethical issues and their continuous dishonesty. The builder failed to honor our agreements, continuously lying about the progress of our home. At one point, we were misled to believe that the house was ready to close, only to find out it was still weeks away from completion; we had been disputing a breach of contract and addendum at the time, and only learned of the delays after we signed their addendum. This was not only unethical but also caused significant disruptions to our planning and financial arrangements. The dispute included their attempt to alter the terms of our agreement and change the private use line months after going into contract under different terms without our agreement. The situation further deteriorated when, within 3 weeks of moving in, our house experienced severe water damage due to water backing out of the main shower. Initially, the builder said they’d be fixing floors and damage. However, after weeks of excuses they are now reneged on their commitment, attempting to shift the blame onto us, while still having plumbing issues with draining. This demonstrated a lack of accountability but also a disregard for the impact of their construction on our lives. Compounding these issues was the revelation of the builder's collaboration with plumbers. We were told and verified that one of their plumbers had family connections with a city inspector who would approve his work, a practice that poses a major conflict of interest and jeopardizes the integrity of the inspections results. Concluding, my experience with LMS Homes was a nightmare. It’s a stark reminder that choosing a builder requires diligent research and verification of their business operations and practices.

    Local BBB

    BBB of Middle Tennessee

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