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Why do Scams and Cons Always Seem to Follow Disasters?

Posted Wednesday, September 01, 2010 in Consumer/Business Services
by Dan Henddrickson

Someone posed the question above to us recently, and it really made us think. The Better Business Bureau would like to start by saying that the vast majority of people are honest; scammers make up a very small percentage of our society. In fact, the argument could be made that a significant portion of the scams that target Americans originate outside our country. But, to be sure, there’s no shortage of dishonest operators doing ‘business’ right here in the U.S. And as the saying goes, a few bad apples can certainly spoil the bunch.

We live in a world where things are always happening; some good, most innocuous, and some horrifying and tragic. Strangely, it’s often the sad events – natural disasters, accidents – that pull us together as a society, reminding us all of our humanity and the simple fact that we all share the same space. When disaster strikes, such as the Haiti earthquake or the oil spill in the Gulf of Mexico, and people are suffering, the first reaction of most people is, ‘How can I help?’ But there is that small percentage whose first thought is always, ‘How can I profit from this?’ These people know that money will soon be flowing to the affected areas and the people that live there, but that’s of no importance to them. What matters is figuring out a way to divert at least some of that money into their pockets.

What makes people act like this is a question best left to the experts, such as psychologists and sociologists. Anthropologists would also have some perspective on this, as theft is something that goes back to Biblical times and has afflicted – and afflicts – most societies in one form or another. To be sure, having worked to uncover and expose fraudulent offers for almost 100 years, the BBB has a wealth of knowledge to draw from on this subject. In our view, the most obvious answer to the question of why scammers are always so quick to try to capitalize on disasters and human suffering may have been uttered many years ago by Willie Sutton, a bank robber who said he robbed banks because ‘that’s where the money was.’ It might be as simple as that.

Read more: http://minnesota.bbb.org/post/how-come-scams-and-cons-always-seem-to-follow-disasters-6031

Comments

Hi, Adelina, I'm happy to answer your question. BBB ratings are based on 17 factors. For more information on that, visit http://www.bbb.org/business-reviews/ratings/overview.html I'm afraid without knowing more about your company and the company you reference, I may not be able to answer your question precisely. My guess, however, would be, that either the other company in question is larger (has more employees/customers) than yours OR the BBB in your area may not have sufficient background information on your company (which could result in a slightly lower rating for your company). Again, these are just guesses. If you have further questions, I'd recommend contacting the BBB in your area or you can feel free to contact me at dhendrickson@thefirstbbb.org and I'll do my best to answer any other questions you may have. Thank you!
Comment By Dan Hendrickson At 9/2/2010 11:33 AM
Hello: I am curious about your rating system. There is a business that we were going to do business with. They had 18 complaints within the last 36 months and received a rating of A+. Our company had two complaints withing the last 36 months, and have been in business for 10 years and we received a B-. Could you explain how this could happen. Thnak you!
Comment By Adelina N Healy At 9/2/2010 10:25 AM

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