Internet-based phone service, Vonage, announced today that they will give refunds to customers who complained it was just about impossible to cancel their phone service, according to
Dayton Daily News.
With so many phone services available, it's easy to shop around for the best deal. As it turns out, Vonage realized that too and paid their customer services representatives incentives to keep costumers from canceling. In addition to the refund, Vonage will be looking at revising their offers of free services, money back guarantees and trial periods.
Read the full article at
Dayton Daily News, by clicking
here.
