I've had directv service for like 7+ years , I only got them since they are the only ones to have the NFL Sunday ticket.Most of the years were good until , I moved from Chicago to Central Illinois 2 years Ago.I had massive problems with the install company (BlueGrass).The tech did not inform me nor install the dish that provides local Channel's.It took directv 2 months to fix , they really offered no help , told me it's between me and Bluegrass.Well i've always had a problem Directv charging you to lease the equipmen , then charging 5.99 to protect it , otherwise hit you with costley repair bills.(Almost sounds like a sleazy used car salesman).Anyway November of 2009 , my job was having heavy impacts from the economic times and all of our hours were cut.It was so bad I had to decide feed my family or pay directv.Well I called directv to cancel and the customer service rep was great she gave me credits to put my bill down to almost nothing.Well end of the year my work closed the doors , so beginning of the year I found a new job , but part of the deal was I had to live onsite , and the building doesn't allow satellite.So I called directv to cancel , the CRS lady said ok , I requested a final bill and would pay in 2 payments.She said OK no problem , well less then a week later directv charged my debit card (without permission) for a crazy ammount.It forced my bank account to be overdrawn , Well after failed attemts with directv they told me they can do that for whatever amount they feel I owe.Well I contacted the BBB , Atty. general's office , local congress , even tried the white house.And of course disputed charge with my bank we'll see.Earl Evans Champaign Illinois

We are a small business, i.e., corner tavern in IL and received notification from an attorney in NY re: 'commercial establishment displayed DIRECTV Sunday Ticket programming on November 29, 2009 NFL Sunday Ticket without authorization from DIRECTV to do so.' Our satellite TV was not even functioning on that day and days after; we have service call records to indicate that they replaced defaulty equipment after the fact....and we had NO TV for days until they came and replaced the defaulty boxes. Yeah right! W/T/F? We're struggling to keep our business alive and this comes in the mail..... I'll never buy Direct TV at my home, and I'll tell all of my friends too, to not buy it.