new blog

   
 

Companies Charging Fees for Paying Your Bill by Phone

Posted Wednesday, February 24, 2010 in Consumer/Business Services
by Elaine Roxane Winter

If you need to pay a bill, you either do it online, via snail mail or by phone. Now many companies are starting to charge if you pay-by-phone, according to KOMO News.

Not everyone has Internet access so paying by phone is the most convenient option. For some, the idea of paying online can be scary because of spyware, scareware and viruses. How much are the fees if you pay-by-phone? $4 or more.

It's important to note that not every company is following the new trend. American Express, Sprint, Verizon and Nordstrom are the last pay-by-phone holdouts.

Read the full article at KOMO News by clicking here.

Tagged under |

Comments

So many gas stations now take my credit card and hold it while the tank is filling. Seems unsafe to me to let the card out of my reach for so long...might my number be compromised? Thank you.
Comment By Albertine Karsian At 1/1/0001 12:00 AM
This is just another way to gouge the consumer.
Comment By Sandra At 1/1/0001 12:00 AM
I don't understand why companies are charging these fees. If you pay by phone, it saves the company postage, and paper. It's almost a punishment to the people who dont have a computer.
Comment By Brenda At 2/25/2010 9:05 AM

Add a Comment

We would love for you to comment on posts to the BBB Consumer News and Opinion Blog.

But please, let’s keep it clean. Comments that include profanity or personal attacks or other inappropriate comments will be removed. Additionally, entries that are unsigned or contain "signatures" by someone other than the actual author will be removed. Finally, we will take steps to block users who violate the guidelines, terms of use or privacy policy governing this site. We advise review of our Blog Frequently Asked Questions, Submission Rules and Terms of Use prior to comment submission.

Name
Email
Comments

5000 characters remaining
Enter the code shown:

Tools

  • Print
  • RSS
  • Bookmark & Share
    • MySpace
    • Digg
    • Delicious
    • StumbleUpon