eCampus, the popular buyer and seller of college textbooks is one of the most complained about industries, according to The Kentucky Kernal
The site, which ranked between auto dealers and Internet services, has received numerous complaints from college students ranging from difficulty reaching the company to receiving money for buying back textbooks.
As a former college student, the best advice I can give to students is to go directly to your college bookstore and find the books you need. Granted, the beginning of the semester is always the busiest for college bookstores around the country but you're still more likely to get one-on-one customer service in a college bookstore versus buying a used textbook online. Plus, you know exactly what you are getting in a college bookstore so there’s fewer mistakes.
Just be careful when it comes time for buybacks. Make sure that the books you purchased are not old editions (new editions of books come out every couple of years, so it's best to check with your professor to see if a new edition of your textbook is expected and if that is the case, the bookstore will not take it back), and no scribbles or hand-written notes in the margins especially on used textbooks.
All of these decrease the amount you get when doing buy backs.
And if used books are available, get those because they are cheaper than buying them new.
Read the full article at The Kentucky Kernal
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