Landscape Contractors
RPW Landscape & ContractingInformation and Alerts
Service Area
- Portage County, OH
- Summit County, OH
Important Information
Advertising Review
On April 17, 2025, The Better Business Bureau (BBB) contacted the business regarding multiple advertising concerns on its website (https://rpwlandscape.com/).
According to BBB Code of Advertising, The primary responsibility for truthful and non-deceptive advertising lies with the advertiser, who must be prepared to substantiate any objective claims made before publication. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
The business is advertising "Satisfaction Guaranteed" and "Competitive Pricing". The BBB requested substantiation regarding their claim and the business has failed to respond.
According to Section 2. Comparative Price, Value and Savings Claims: advertisers must be reasonably certain that the compared to price does not appreciably exceed the price at which substantial sales for the comparable product have been made.
According to Section 20. Warranties or Guarantees: when using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee."
To date, the BBB has received one consumer complaint that was closed as unanswered. As of May 14, 2025, the business has not provided substantiation, discontinued the challenged claims, or modified language regarding these advertising concerns or provided a response to the unanswered complaint. The BBB will continue to monitor.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.