Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Contractor

First Choice Builds

Reviews

Customer Review Ratings

3.67/5 stars

Average of 6 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrian H

    Date: 06/25/2025

    1 star
    They stopped in Spring of 2024, recommended a whole replacement. I set up inspection, insurance co. totaled the roof. The insurance wouldn't cover all the cost and was told by the rep that they could work on it. Months went by, not a word. Called rep back and was told an email would come from underwriter. Nothing. Called back and told an email would come for me to sign something. Was busy and frustrated and never heard back. Called back a year later and asked for help and was transferred to a voicemail box that was full and couldn't leave a message. Has anyone actually gotten work out of this company?
  • Review fromSean C

    Date: 08/05/2024

    5 stars
    We hired First Choice Builds for a roofing project last month and I couldn't be more satisfied with their work. Their team was professional, efficient, and skilled. Their crew completed the project on time and within budget, leaving the site clean and tidy. I highly recommend First Choice Builds for any roof!
  • Review fromFrank T

    Date: 08/02/2024

    5 stars
    I recently had the pleasure of having my roof replaced by First Choice, and I couldn't be more thrilled with the outcome. Bob, our roofing representative, was exceptional in every way. He was knowledgeable, professional, and always available to address any questions we had. The crew arrived on time, worked efficiently, and kept the work area spotless. Our new roof looks incredible and provides us with great peace of mind. I recommend First Choice for their outstanding service and top-notch quality.
  • Review fromCarlos N

    Date: 07/31/2024

    5 stars
    I recently had my roof replaced by First Choice and couldn't be happier with the results. Nick ******, our roofing representative, was outstanding. He was knowledgeable, professional, and always available to answer questions.
    The crew was punctual, efficient, and maintained a clean work environment. Our new roof looks fantastic and gives us peace of mind.
    I highly recommend First Choice and Nick ****** for their exceptional service and quality work.
  • Review fromAli R

    Date: 07/29/2024

    5 stars
    I recently had the pleasure of working with Bob and Brian's roofing team, and I couldn't be happier with the service they provided. From the moment I contacted them, they were professional and efficient.
    Bob and Brian's team arrived promptly at the scheduled time, ready to assess and address my roofing needs. Their expertise was evident as they quickly identified the issues and explained the necessary repairs in a clear and understandable manner.
    The actual work was completed in a remarkably short amount of time without compromising on quality. The team worked diligently and efficiently, ensuring that every detail was taken care of. I was particularly impressed by their attention to detail and the high standard of their craftsmanship.
  • Review fromLindylou

    Date: 05/27/2024

    1 star
    Horrible company. They put on a new roof and it immediately leaked where it had never leaked before. I now have squirrels in my eave as they left pieces of it open, even though I complained about it. I am now waiting for the depreciation payment from the insurer, and they have enlisted a collection company to contact and threaten me. I have followed up with my insurer and should have payment soon. I have NO appreciation for the threat of affecting my credit. This company is a joke. I would NOT use them!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.