Legal Document Help
Easy-FileInformation and Alerts
Accreditation Status
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Important Information
Customer Complaint
As of Sept 2, 2014, the pattern of complaints, first reported in January 2014, in regards to personal information being taken, and consumers believing that this company is a government entity that helps obtain government issued documents, have dropped off for over four months.
BBB continues to monitor website to assist Easy-File with informing the public that they are not a Government Entity, but instead a document assistance company that provides documentation for a fee. BBB suggestions to the business have included more transparency, to help consumers understand that they can obtain these documents on their own, and that Easy-File offers convenience, for a cost. At this time, changes have been made to the Easy-File website.
As of September 1, 2015, BBB continues to monitor the business website and number of complaints, to ensure that the company does not revert back to the hidden costs, and remains transparent.
As of July 25, 2016, BBB will continue to monitor the number of complaints received and address any additional pattern of complaint concerns with the business. BBB notes that currently the number of complaints have declined for 2016, but a pattern of increased complaints has occurred in the past.
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