DNA Testing
Advatest, LLCInformation and Alerts
Accreditation Status
This business is not BBB accredited.
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Important Information
Additional Info
BBB Offers the following Tips on How to Avoid Healthcare Scams:
- Do not give out your personal information to someone who has solicitated you. Be suspicious of anyone who requests your Medicare number. If anyone other than your physician's office requests your Medicare information, do not provide it. If your personal information is compromised, it may be used in other fraud schemes.
- Never Consent to any lab tests at senior centers, health fairs, or in your home. Be suspicious of anyone claiming that genetic tests and cancer screening are "free" or "covered by Medicare." If a product or test is truly "free," you will not have to provide your Medicare number.
- If you need genetic testing, always work with your doctor. Medicare only covers DNA or genetic tests that are medically necessary and ordered by your primary physician.
- Monitor your Medicare Summary Notice to see if there are any services you did not receive (or if you were billed for services that you can't identify). People have been stuck with big bills when their insurance plan reviewed the claim and decided the test was not medically necessary.
- Research any business and its owners carefully. Check the company's BBB Business Profile at bbb.org.
- Do not trust a name or phone number. Con artist often use official-sounding names or mask their area codes to make you trust them. Medicare will never call you to confirm your personal information, your Medicare number, or ask questions about your personal health.
- Make sure to verify their credentials before you allow them to assist you. Just because someone is dressed like a healthcare professional, it doesn't mean they are qualified to practice medicine.
If you think you are a victim of this scam, be sure to take steps including contacting Medicare at 1-800-Medicare, Local Law Enforcement and directly to the Office of the Inspector General at 1-800-HHS-TIPS.
Help your Better Business Bureau stay ahead of this latest scam and help warn others by reporting this activity to BBB Scam Tracker at bbb.org/scamtracker.
Customer Complaint
In September 2019, BBB received a new consumer complaint filed against Advatest, LLC, alleging billing and sales practice issues. The complaint is currently pending:
"Company involved with Medicare fraud. Solicited seniors at health expo for free DNA testing to screen for cancer. Billed Medicare over $27,000
Vendor at Jacksonville "Boomer Expo" March 30th, 2019. Solicited for free DNA screening for potential cancer-causing genes. Took cheek swab & got name of Primary Care MD, said to send results. Dr. never received. I received report 5 mos later, listed prescriptions I have never taken, pages of medical jargon and "negative results". Other companies listed Companion Genomics, Elite Medical Labs, several addresses. Physician listed as Sita Price, ARNP. Never heard of them. Billed Medicare provider in August for multiple charges totaling over $27,000.
Want them reported to appropriate agency for fraud and notify others not to fall for the scam. All claims were denied, but these scams are now being reported nationwide as defrauding Medicare."
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