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Business Profile

Security Guards

FSW First Response Solution Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Guards.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromRosemarie K

    Date: 08/17/2025

    1 star
    Well I can say that in the 4 weeks I worked for this company never had issue till I left to go somewhere else for better pay and benefits. Then he tried to hold my pay per the office manager because I didn't give a 2 week notice for hours already worked. I had to contact the labor board of which he claimed he wasn't paying back wages due to financial difficulties. So he sent the check out as he doesn't provide direct deposit for this reason. I go to cash the check they can't process it at that time. I was able to cash it on the 8th of August. 10 days after I should had received it. ******* check you take home ****** after he takes out his Chumped up charges of ****** dollars. I found that out 3 days after I started working for his company from the office manager. There's other things I can't discuss now. But guaranteed he will comment on this post with with false accusations and lies but if you want proof contact me. Stay clear of this company as you see they aren't affiliated with the BBB for a reason. Have a great day.
  • Review fromJohn P

    Date: 10/11/2023

    1 star
    Terrible staff and very rude. They don’t appear to have much training or experience. I also called their office and some old women said she was hr but did not want to hear anything I had to say. They lie and say I’ve never contacted them and I have. I have phone records to prove it. This is a shady operation do not trust them.
  • Review fromJessy C

    Date: 06/12/2023

    1 star
    My guest and I were made to feel extremely unsafe from an employee at this company because the employee refused to provide us any identifying information after ticketing my guest's vehicle for an expired tag (the car was parked for a total of 3 hours). It was very late and the man was being argumentative and was clearly flustered at our request to please address who he was in some capacity. We were both present in the car. Not only did he refuse, he became argumentative and the listed phone number for the company then called me 24 times total (harassment) to then send a threatening text to me directly to remove the Google review for defamation. Our lived experience with the officer is not defamation. Deplorable security company. All my guest and I asked for was an apology.

    FSW First Response Solution Inc

    Date: 06/13/2023

    This individual had no contact with me, she has falsify and fabricated her statement, this individual was sticker by my officer and because the officer refuse to provide his name, the person decide to bash the company name. Ms. Carolina was driving with expire tag and she was trespassing, and she decided to harrash our officer, she call the dispatch phone 30 time from 1am until 3am non stop. We have footage and witness that state that she was rude and because the officer was black male, she decide to profile him and negative comment toss my officer. Our company is very professional to everyone, and I am not going to apologize for his action and doing his job, She can be much appreciate that it didn't get tow from the property. At this point I will apologize for the lack of communication, but wouldn't apologize for the officer action.

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