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Business Profile

Chimney Cleaning

Ashes to Ashes - Dust to Dust

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Chimney Cleaning.

Information and Alerts

Accreditation Status

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Rating

Not Rated

Reasons for Rating

  • BBB does not have sufficient information to issue a rating on this business.

How does the Better Business Bureau rating system work?

Ratings range from A+ to F, based on factors like customer complaints, transparency, and responsiveness. Customer reviews do not impact the BBB rating. BBB also seeks and uses information directly from businesses and public data sources. Please find more information about our rating system.

BBB ratings reflect how a business is likely to interact with customers. Ratings update automatically as new information is received. In some cases, a business's grade may be lowered if the BBB does not have sufficient information about the business despite requests for the information.

Alert Details

This business has 1 alert.

Pattern of Complaints

Complainants generally allege that they pay for deposits and the service is not performed. Customers also indicate that they have a difficult time reaching someone to help them determine a status of their jobs or to inquire about refunds.


The company has not responded to complaints.


BBB believes that the complaints contain a pattern of allegations and contacted the business on October 31, 2016 and November 7, 2016. We requested the company provide to us steps that it is taking to eliminate the underlying cause of complaints, if any. As of today, we have not received a reply to our correspondence


 

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