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Business Profile

Legal Document Help

EcuaAssist

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Legal Document Help.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2024

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company provides legal services. ******, is not a licensed attorney. You have a prior complaint, which he collected payment for, which he can not do unless he is an attorney. In my case he processed legal documents for us for a ***** He failed to process our *** application properly and it took 5 months instead of 3 weeks. He put the wrong email address on the form causing us to miss our interview which caused us to become illegal. We had to leave. He collected over $4,000 from us. He also posts in big bold letters on his ***************** that he is a BBB accredited member with an A plus rating. Why we did business with him. He needs to be turned into the state bar!

    Business Response

    Date: 10/07/2024

    This is Mr Fougth second attempt to maliciously and wrongly discredit EcuaAssist. His first try was via PayPal which that dispute was resolved to our behalf

    According to Mr Foguth statement we didn’t perform the immigration service to him I have to duly deny all his comments because:

    1. Mr Foguth received his visa ( immigration documents )
    2. Mr Foguth deliberately provided the wrong email as he states , I am attaching the record where he accepts his email was hacked.

    All claims from Mr Foguth are false, and now he seeking to discredit our firm to get an economical compensation. Mr Foguth publicly has accepted he received the service he hired from us, but also he has recommended us to numerous people via social media

EcuaAssist is NOT a BBB Accredited Business.

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