Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Specific Beauty has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileSpecific Beauty

            Skin Care
            Multi Location Business

            Contact Information

            100 N Sepulveda Blvd, Fl 16

            El Segundo, CA 90245-4404

            Get Directions
            Visit Website
            (888) 352-0733

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Specific Beauty has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              100 N Sepulveda Blvd, Fl 16, El Segundo, CA 90245-4404
              BBB File Opened:
              4/10/2017
              Years in Business:
              9
              Business Started:
              12/23/2014
              Business Incorporated:
              12/23/2014
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Morgan Myers, Director, Contact Center Operations
              Contact Information

              Principal

              • Morgan Myers, Director, Contact Center Operations

              Customer Contact

              • Morgan Myers, Director, Contact Center Operations
              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/11/2023

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I called customer service today and spoke with ****** (not too sure of the spelling of the name) and was told that my amount would be broken down into three installments which is what I have always done over the past 6+ years now with this company. Unfortunately, she took it upon herself to make a one-time payment for the full amount which is now affecting my banking balance. Sadly, there is only one manager available, and they are not available to talk right now. ****** had to put in a ticket (#*******) and I now have to wait between 24/48 hours while the wrong amount pends to my account. I would love a faster resolution with this since it was company/employee error as to why it was even done the wrong way to begin with.
              Read More
              Read 7 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Schuan O

              06/21/2023

              This is the best system I've used on my face. I used to have a subscription and realized my results remained great when I started using it less often. The products lasted a long time. My favorite product is the day cream. I saw some in a different bottle. It didn't seem to smooth my skintone the same, but my skin was left radiant. However, I do want the cream I started with. I want to use that forever!

              Specific Beauty Response

              07/03/2023

              Dear ******, Thank you for your review. We appreciate the time you have taken to let us know about your experience. We're excited to hear that our products are helping you achieve your skincare goals. The Active Brightening Day Moisture is a favorite for many of our customers, as it helps to diminish the appearance of dark spots and discolorations, while restoring clarity and brightness to dull, uneven skin - while also providing protection from damaging *** and UVB rays with SPF 30! Although the packaging for this item was updated along the way, the same hydrating, protecting, and illuminating ingredients are inside. Our records indicate you've been purchasing Specific Beauty products since 2017 - though you do not have an active membership at this time, we look forward to continued opportunities to be of service in the future.Thanks again for sharing your feedback! **************************************** Operations Director

              Local BBB

              BBB of Los Angeles & Silicon Valley

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.