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05/07/2012
Smishing scams send phishing messages by SMS text, reports Roni Proter of CW33-TV, Dallas - Fort Worth. BBB warns some fake texts appear to be from Walmart but aim to steal personal information.
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12/23/2011
While more than 150 million numbers have been added to the National Do Not Call Registry, the Better Business Bureau continues to get calls from people who aren't aware of this resource.
The registry began in 2003 to give consumers a choice on telemarketing calls. It's managed by the Federal Trade Commission (FTC). If you decide to register your number, telemarketers covered by the registry have 31 days to comply and stop calling you. If they continue to call you, they can be fined thousands of dollars.
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12/20/2011
Many people will be traveling to see family and friends in the next few weeks. Scammers know this too, and may try to trick you into divulging your credit card information by posing as hotel employees. The BBB is warning holiday travelers to beware of a telephone phishing scam designed to steal credit card numbers.
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12/07/2011
Susan Blake-Caldwell realized her error almost immediately. She was trying to set up a service to contact a loved one who was incarcerated, and thought she had found the company the prison had recommended.
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11/15/2011
Raleigh: North Carolina consumers have reported getting calls from phony tech support specialists who are out to access their personal information and steal their hard-earned money, Attorney General Roy Cooper warned today.
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09/27/2011
Better Business Bureau advises consumers to be wary of unsolicited calls claiming they have won gift cards from local stores. The scam is meant to lure people away from their homes, giving burglars the opportunity to break in.
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12/13/2010
The Internet Crime Complaint Center, or IC3, recently issued an alert regarding a telephone scam related to overdue payday loans.
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06/24/2010
Telephone scams have been around for decades but scammers are still finding new twists to trick consumers. On Monday, the Federal Bureau of Investigation (FBI) released information on the latest phone
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09/04/2009
Prepaid calling cards may seem like a great value, claiming to provide hundreds of minutes for a few dollars. However many phone cards are so rife with fees and service charges that they deliver far fewer minutes than advertised.
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10/02/2008
Better Business Bureau is warning senior citizens to be aware of an emerging telephone scam that is preying on grandparents nationwide. BBB has recently received reports about grandparents from California to New Hampshire who thought they were aiding their grandchildren by providing money for an emergency situation but were in fact giving thousands of dollars to Canadian con artists.
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08/01/2006
Voice over Internet Protocol — VoIP — is one way people are making and receiving telephone calls using a broadband Internet connection rather than a regular phone line. VoIP converts your phone call — actually, the voice signal from your phone — into a digital signal that travels through the Internet to the person you are calling. If you are calling a plain old telephone number, the signal is converted back at the other end. If you’re comfortable with new technology, you may want to learn more about VoIP. The Federal Trade Commission (FTC), the nation’s consumer protection agency, suggests that it’s smart to do some research on this technology before signing up for it.
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05/13/2004
If you need a cellular phone, but do not want to commit to a year-long contract, a prepaid cellular phone may be a good option for you. With prepaid cellular phone plans users prepay for the airtime, much like they would buy prepaid long-distance phone cards. There is typically no credit check, activation fees, monthly fees or early termination fees to pay.
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12/12/2003
Consumers who would like to keep their wireless phone number when changing their wireless service carrier may now do so. Under the Federal Communications Commission’s (FCC) wireless “local number portability” rule, you can switch wireless carriers within the same geographic area and keep your existing phone number. However, if you move to a new town or city, you will not be able to keep your same phone number. Consumers can also switch their home telephone numbers to their wireless carrier and keep the same number.
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07/23/2003
Sometimes getting a call at home from a telemarketer exposes you to a product or service that you might not have otherwise known about, and you're glad you answered the phone. Unfortunately, most people view telemarketing calls as an intrusion on their time and privacy. The hue and cry over unwelcome telemarketing calls has led the Federal Trade Commission (FTC) to create a national database listing phone numbers of consumers who want to block unsolicited calls to their home and cells phones.
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03/25/2003
Better Business Bureaus are reporting that scams used to steal long distance phone services appear to be on the increase. Business owners, managers and employees need to alert themselves to the different types of schemes currently being used by con artists to steal long distance services from places of business.
Beware of bogus service technicians claiming to be from your telephone company. These con artists are telephoning companies and asking for assistance in testing the phone line. The unsuspecting employee is asked to test the line by pressing certain numbers on the telephone keypad and then hanging up. Doing so allows the con artist access to one of your outside lines. The thief then uses your phone line to make international or long distance phone calls.
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