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02/01/2013
Seniors nationwide are reporting pushy, suspicious telemarketing calls from businesses going by the names "Senior Emergency Care," "Senior Safety Alert" or "Senior Safe Alert." Follow our advice to tell a legitimate sales call from a telemarketing scam.
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07/23/2012
While there is currently no foolproof way for consumers to stop these calls except for changing telephone numbers, Connecticut BBB has some suggestions to help prevent and stop them.
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05/30/2012
BBB Points Out Phonies; Listen for Scam Signals
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01/20/2012
Caller ID spoofing is a growing problem, and consumers can complain to BBB, FTC and FCC, advises Jeannette Kopko of BBB serving Dallas and Northeast Texas to Daniel Novick of CW33 TV in Dallas - Fort Worth.
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12/23/2011
While more than 150 million numbers have been added to the National Do Not Call Registry, the Better Business Bureau continues to get calls from people who aren't aware of this resource.
The registry began in 2003 to give consumers a choice on telemarketing calls. It's managed by the Federal Trade Commission (FTC). If you decide to register your number, telemarketers covered by the registry have 31 days to comply and stop calling you. If they continue to call you, they can be fined thousands of dollars.
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09/01/2011
The Competition Bureau announced that five individuals were sentenced by an Alberta court for their involvement in Ambus Registry Inc., a cross-border deceptive telemarketing scheme promoting business directories
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08/15/2011
Scammers are falsely claiming to be with BBB in phone calls claiming that consumers have won a prize in a lottery or sweepstakes. The scammers are asking consumers to pay anywhere from $250 to $350 upfront by wire -- but there's no prize.
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07/22/2010
Have you gotten a forwarded email that says all cell phone numbers are going to go public and you will be spammed by unwanted sales calls? Actually, it’s not going to happen.
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06/10/2009
Consumers across the U.S. and Canada are sounding off to Better Business Bureau about incessant automated telemarketing calls promising to lower interest rates on their credit cards. Not only are the calls a nuisance and violate U.S. and Canadian Do-Not-Call laws, but some companies behind the calls are ripping off consumers by charging large up-front fees to negotiate lower interest rates with credit card companies—something consumers can do on their own for free.
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05/19/2009
The nation is plagued with vehicle warranty calls dialing home and cell phone numbers through the use of robo-dialing. ABC News features BBB's role in helping address this issue.
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09/29/2006
Better Business Bureaus frequently warn that scam artists are the first to take advantage of new technology. The latest example of scammer ingenuity is the use of Voice over Internet Protocol (VoIP) phones to steal people’s financial information. This new scam is called "vishing" -- short for "voice phishing."
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08/11/2006
Despite an e-mail warning that continues to circulate on the Internet, it is not necessary to register your personal cell phone number on the National Do Not Call (DNC) Registry to be protected from telemarketers!
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01/14/2005
Recently several e-mails concerning the proposed Wireless 411 service received wide distribution. One e-mail claimed that beginning January 2005 all cell phone numbers will be made public to telemarketing firms. It also stated that consumers’ cell phones would be inundated with calls from telemarketers. And, that these telemarketers will eat up your free minutes and could end up costing you money. The e-mail goes on to say that you had until December 15, 2004 to get your cell phone number on the National Do-Not-Call list. A person could call either 1.888.382.1222 from the cell phone they wish to have put on the list or that person can do it online at www.donotcall.gov.
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01/01/2004
The Federal Trade Commission (FTC) issued the amended Telemarketing Sales Rule (TSR) on January 29, 2003. Like the original TSR issued in 1995, the amended Rule gives effect to the Telemarketing and Consumer Fraud and Abuse Prevention Act. This legislation gives the FTC and state attorneys general law enforcement tools to combat telemarketing fraud, give consumers added privacy protections and defenses against unscrupulous telemarketers, and help consumers tell the difference between fraudulent and legitimate telemarketing.
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07/23/2003
Sometimes getting a call at home from a telemarketer exposes you to a product or service that you might not have otherwise known about, and you're glad you answered the phone. Unfortunately, most people view telemarketing calls as an intrusion on their time and privacy. The hue and cry over unwelcome telemarketing calls has led the Federal Trade Commission (FTC) to create a national database listing phone numbers of consumers who want to block unsolicited calls to their home and cells phones.
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