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07/20/2012
Better Business Bureau is warning consumers to be careful when answering the door to traveling alarm system salespeople. Every summer, BBB receives complaints from homeowners alleging high pressure sales tactics and promises that were never fulfilled.
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06/01/2012
The BBB warns consumers that ads by Clear-Cast for an “amazing” TV antenna that allows viewers to “get rid of cable and satellite bills” may be misleading.
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03/01/2012
Facebook, Twitter and YouTube have dominated the world of social media. However, it’s time to make way for a new, growing social media outlet that’s perfect for small businesses – Pinterest.
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08/25/2011
Technology evolves at lightning speed. As soon as we buy a new computer, it’s obsolete. There is a new operating system every week, and we are eating Facebook’s dust on a regular basis.
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06/01/2011
Social media has become a dominating force in the eyes of today’s consumer. From YouTube to Facebook, consumers are turning to social media sites now more than ever to get more deeply connected to a business.
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12/13/2010
Many twitter users are reporting their accounts to be tweeting the words "Acai Berries" without their consent.
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10/21/2010
Getting customer service through social media? Get used to it. It's a pretty hot topic right now and more and more companies will start using social media as a way to solve their customer's problems.
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09/29/2010
According to reports on the web, Facebook and Skype are working on a deal that would integrate Facebook Connect with Skype accounts.
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07/20/2010
The Better Business Bureau and Word of Mouth Marketing Association present the new webinar series "Compliant & Successful - Aligning Marketing & Legal Around Word of Mouth & Social Media Marketing." The series runs from July 29th to August 5th.
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07/15/2010
WOMMA, the Better Business Bureau (BBB) and the National Advertising Review Council (NARC) are presenting a three-part webinar series on social media marketing.
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05/17/2010
Consumers are taking their complaints online and your Better Business Bureau advises that responding to complaints is necessary if a company wants to maintain a reputation for great customer service
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