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12/28/2007
Complaints received by Better Business Bureau for fitness clubs have increased more than 90 percent in the last 5 years. And according to a new analysis conducted by BBB, the most common complaints consumers have about fitness clubs focus on two related areas, contract disputes (41.5 percent) and billing issues (31.7 percent). BBB has also seen a rise in complaints about fitness centers that sold memberships, only to go out of business a few weeks later (15.1 percent), leaving disgruntled customers behind trying to recoup their advance payments.
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10/01/2007
These Voluntary Guidelines represent a consensus of voluntary consumer disclosure practices reached by a panel of weight management companies, weight loss professionals, and consumer protection groups. They are not binding, do not represent legal standards or interpretation of any legal requirements, and are not sponsored or issued by any government agency. Providers1 should only make these disclosures to the extent that they are permissible under applicable state and federal law.
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12/01/2006
Who doesn’t want to lose weight and get fit this New Year? If your plans include joining a health club, the options may be overwhelming – everything from specialized high-tech weight-training facilities to YMCA all-purpose gyms.
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11/01/2003
The benefits of exercise are well-documented. Unfortunately, that's not always the case with advertising claims for exercise equipment.
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