BETTER BUSINESS BUREAU
of WESTERN MICHIGAN, INC
News Release #20120202
Contact: Phil Catlett, President
616.774.8230 - 800.684.3222
Nationwide BBB Alert
An advanced fee loan company, GreenPoint Capital located in Lansing, Michigan, has been named by four consumers contacting the BBB, inquiring about their business practices. One consumer informed the BBB that GreenPoint Capital did not honor the contract she made with them after paying $800.00 by wire transfer. The consumer was told a $5000.00 loan would be in her account on 1/31/2012. The money was not provided, and the company representative called to ask for another $800.00, saying they needed more security on the loan. This consumer says GreenPoint Capital took everything she had plus money she borrowed from someone else to get the $800.00 to take out a loan.
The BBB has attempted to contact GreenPoint Capital by phone and by mail. No response has been provided by the company. An address of 535 Chanticleer Trail in Lansing, MI is being used by the business on its website. This is a private residence and not a business address. The State of Michigan has no record of GreenPoint Capital being licensed to provide consumer loans in Michigan, as is required by law.
GreenPoint Capital is apparently marketing itself on a national basis, as complaints have come from three different states.
The regional Better Business Bureau of Western Michigan services 38 counties in western Michigan. Our office is located in the Trust Building, 40 Pearl ST NW STE 354, Grand Rapids MI 49503. 616.774.8236 (Voice) 616.774.2014 (Fax) 800.684.3222 (Toll Free west Michigan ONLY).
The BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. The BBB provides objective advice, free business BBB Business Reviews, charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, the BBB offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 116 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. Please visit www.bbb.org for more information about BBB.