BETTER BUSINESS BUREAU
OF WESTERN MICHIGAN, INC
News Release #20110722
Issued: July 22, 2011
Contact: Ken Vander Meeden
616.774.8236 - 800.684.3222
Company “misrepresenting” themselves
as a BBB Accredited Business
888-393-1379 (Fax for Removal)
Corporate Travel was brought to the BBB’s attention on July 20, 2011 by a West Michigan business owner. The company had received an unsolicited fax offer of “discounted travel voucher” package deals. The fax displays the BBB Accredited Business Seal; this company is NOT accredited with the BBB of Western Michigan or any other BBB under the name of Corporate Travel. The BBB in Spokane Washington has also received information regarding these faxes arriving in their area.
BBB contacted the company via phone; however, the persons answering the phone refuse to provide any information to the BBB regarding their company. A “secret shop” phone call conducted by the BBB in Spokane produced information that the consumers pays $175.00 pp up front and must be paid now to “guarantee the price” which does not include airfare but does include a 5 star hotel, food and drinks (including alcohol, snacks), water sports, and room service 24 hours a day and that you must travel within the next 18 months. If you do not accept the deal immediately or ask to call back; the price then goes up to $399.00 per night. Once you pay for the travel voucher they will send you an email with everything in writing.
Corporate Travel is also in violation of both state and federal laws that prohibit the use of a fax machine to transmit unsolicited advertising messages.
The BBB cautions all consumers that Corporate Travel is misrepresenting themselves as a BBB Accredited Business and is in violation of the Michigan Consumer Protection Act.
The regional Better Business Bureau of western Michigan services 38 counties in western Michigan. Our office is located in the Trust Building, 40 Pearl ST NW STE 354, Grand Rapids MI 49503. 616.774.8236 (Voice) 616.774.2014 (Fax) 800.684.3222 (Toll Free west Michigan ONLY).
BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free business BBB Business Reviews and charity BBB Wise Giving ReportsTM, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 122 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than three million local and national businesses and charities. Please visit www.bbb.org for more information about BBB.