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10/28/2011

Children’s Food and Beverage Advertising Initiative Director Testifies on Self-Regulation

Elaine D. Kolish, Director of the Children’s Food and Beverage Advertising Initiative (CFBAI), told Congress that self-regulation is working for advertising aimed at children. She testified at a joint hearing of the House Energy and Commerce’s Subcommittee on Commerce, Manufacturing and Trade and the Subcommittee on Health.

10/27/2011

CBBB integrates U.S. and Canadian operations

CBBB has integrated its U.S. and Canadian operations, marking the way for an improved customer experience for those who purchase goods and services across the border. The integration became effective in August following a year-long preparation.

09/29/2011

Spotlight in Trust

Mobile giving is the latest trend that is having a great impact on how charitable companies raise funds.

09/29/2011

The President's Message

The new Online Interest-Based Accountability Program

09/29/2011

Self-Regulation

BBB AUTO LINE, a national program that resolves auto warranty and lemon law disputes, marks its 30th year of service to consumers and the automotive industry.

08/09/2011

St. Louis BBB Leads Campaign Against Fraudulent 'Extended Warranties'

St. Louis BBB helped lead a large effort to address the fraudulent business practices referred to as "extended warranties." These contracts often contain provisions that make it difficult to collect on repair costs.

08/09/2011

CFBAI Announces Groundbreaking Agreement

The Council of Better Business Bureaus (CBBB) and leading food companies created the Children’s Food and Beverage Advertising Initiative (CFBAI) to respond to the FTC’s and Institute of Medicine’s 2006 calls for greater self-regulation of food advertising to children as a means to address obesity.

08/09/2011

New BBB Resource Helps Businesses Avoid Scams

Scams used to be aimed solely at consumers who were duped into spending money on goods or services that were never delivered, or inferior products that did not live up to promises. But with the internet, more and more companies are victims of scams, too.

05/23/2011

CBBB Partners with Attorneys General on Consumer Finance Issues

The Council of Better Business Bureaus is working closely with the National Association of Attorneys General (NAAG) on the regulation and oversight of the financial services industry.

04/27/2011

Senate Hears Discussion on Online Privacy

The U.S. Senate Committee on Commerce, Science, and Transportation held a hearing to consider online consumer privacy issues, particularly as it relates to the use of behavioral targeting by online advertisers.

04/27/2011

BBB Fights ID Theft Online

Over eight million people were victims of identity theft last year, and overall losses from identity fraud topped $37 billion.

04/27/2011

BBB Customer Satisfaction Survey Results

A recent customer satisfaction survey reveals that BBB is highly valued and significantly engaged in providing services to consumers as they negotiate the ever-increasingly complex marketplace.

04/27/2011

BBB Dispute Resolution Programs Help Businesses Self-Regulate

The expertise and experience supporting BBBs industry leading dispute resolution programs, the National Advertising Division (NAD) and BBB AUTO LINE, is being used every day to help businesses and industries with unique marketplace challenges.

03/17/2011

BBB International Torch Awards Salutes Our Troops

Each year, the BBB International Torch Awards recognizes outstanding businesses and individuals who embody our mission of fostering trust in the marketplace.

03/17/2011

Tips to Encourage Employees to Fight ID Theft

Take action to prevent identity theft by encouraging your employees to get involved on April 16, 2011 in a national BBB Secure your ID Day.