Better Business Bureau® of Upstate SC (BBB) is alerting consumers to avoid subscription business Campbox Company owned and operated by Demo Bailey in Simpsonville, SC. After an influx of complaints, BBB has reached out to the business by phone, email, and postal mail with no response and consumers in 6 states have been left wondering whether their boxes will ever arrive.
Consumers claim that after purchasing subscriptions, many selecting three month packages, their cards are charged but they never receive any of the “gear created by super humans … who share the same desire to do right by Mama Earth” which the website touts the boxes provide.
One complainant stated that after purchasing December 5th “I contacted the company wondering where it was. No response. January 10 rolls around still no box. I send another email. No response I just sent another email last week, NO RESPONSE, this time I wanted my refund. [January 29] I called the number listed and from reading other reviews, I am not expecting a call back.”
After consumers allegedly try to contact the business by phone, email and social media they have turned to the Better Business Bureau. BBB encourages consumers who have paid for any subscription from Campbox Company and are still waiting for their product, to call the Greenville County Law Enforcement Center at 864-271-5210.
BBB is offering the following tips to protect yourself when purchasing online subscriptions: