Better Business Bureau Consumer Alert: Growing Concern Over New Cell Phone Scam

  
     
January 28, 2014

Upstate, SC - January 28, 2014- Better Business Bureau is warning cell phone users about a new scam that can result in unauthorized charges appearing on their monthly wireless statement. 

 

It's called the "One Ring" scam because the scammers program computers to send thousands of calls to random cell phone numbers, ring once and then disconnect. The scammers then hope you are curious enough about the call that you return the call right away.

 

"As of yet, we have not had any complaints filed but given how rapidly this scam is spreading and growing across the country our opinion is it won't be long." said Vee Daniel, president and CEO of the Better Business Bureau serving Upstate SC.

 

When the cell phone owner returns the call, they are charged $19.95 for the international call fee. After that, there is a $9.00 per minute charge. "Often they will first hear music then maybe advertising but it's easy to see how quickly these charges can add up," noted Daniel.

 

Consumers who have been duped by these calls report that they are coming from the Caribbean Islands including Grenada, Antigua, Jamaica and the British Virgin Islands.

 

If a person thinks they may have fallen for this scam, they should immediately alert their cell phone carrier and keep an eye on their cell phone bill. The earlier they document the fraud, the better their chances of having some or all of the charges removed.

 

Daniel added, "To be as safe as possible the best thing to do if your phone rings and it's an international number you don't recognize don't answer and don't call back"

   

For more information on scams,go to www.bbb.org 

  

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As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims,online business practices and charitable organizations. BBBs develop and issue reports on businesses and nonprofit organizations and encourage people to checkout a company or charity before making a purchase or donation.