This business is not BBB accredited.Additional Locations
Phone: (866) 685-7741 View Additional Phone Numbers 1506 E Rutherford St, Landrum, SC 29356 View Additional Web Addresses ! There is an alert on International Vacation Services !
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This company offers the sale of vacation travel clubs.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for International Vacation Services include:
- Failure to respond to 3 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for International Vacation Services include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Additional Complaint Information
BBB files indicate that this business has a pattern of unanswered complaints and failure to correct the underlying reason for the complaints. Complaints concern that the company does not return consumer calls, misrepresentation of savings claims, high pressure sales tactics and failure to disclose key information regarding cancellations.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Howard Kennedy, President Mr. James Thomas, CEO Ms. Joanne Wilson, Customer Service Manager Mr. William Christopher Mr. Howard Kevey, President Mr. Mike Lee, CFO/Complaint Handler Mr. Ryan Stanley, Customer Service Dept.
Travel Agencies & Bureaus