BBB Accredited Business since

View BBB Rating for Charter Communications's headquarters.

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This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Charter Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Charter Communications. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Charter Communications.

Additional Information

BBB file opened: January 23, 1987 Business started: 01/23/1997 in 0 Business incorporated: 11/03/1999 in MO
Type of Entity


Business Management
Mr. Neil Smit, C.E.O. Mr. Jana Brewer, Customer Care Operations Ms. Niecy Brown, Quality Manager Mr. Michael Henry, Escalation Manager SE Division Mr. Vickie Mason, Customer Care
Contact Information
Principal: Mr. Neil Smit, C.E.O.
Business Category

Television - Cable, CATV & Satellite

Alternate Business Names
Charter Communications II, L P Charter Communications-Greenville Charter Media

Additional Locations

  • 1042 Woodruff Road

    Greenville, SC 29607 (864) 254-7260

  • 125 The Pkwy #200

    Greenville, SC 29615

  • 345 Templeton Road

    Laurens, SC 29360

  • 520 N Hwy 29 Bypass

    Anderson, SC 29621 (864) 254-7260

  • 725 Union Street

    Spartanburg, SC 29302 (864) 254-7260


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Professional AffiliationsX

Types of Complaints Handled by BBB

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Additional Phone Numbers

  • (314) 584-6800(Phone)
  • (314) 965-0555(Phone)
  • (864) 254-7260(Phone)
  • (864) 254-7358(Phone)
  • (864) 254-7465(Phone)
  • (864) 297-2248(Phone)
  • (864) 459-9646(Phone)
  • (864) 679-1700(Phone)
  • (864) 877-9683(Phone)
  • (864) 963-3676(Phone)
  • (314) 645-2666 (Fax)
  • (636) 207-5130 (Fax)
  • (864) 225-3301 (Fax)
  • (864) 254-7345 (Fax)
  • (864) 370-3816 (Fax)
  • (864) 679-1650 (Fax)
  • (864) 879-7240 (Fax)
  • (864) 963-2673 (Fax)
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