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BBB Accredited Business sinceAdditional Locations
Phone: (800) 955-7766 View Additional Phone Numbers
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This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.
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A BBB Accredited Business since
BBB has determined that Charter Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Charter Communications. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Charter Communications.
Type of Entity
Business ManagementMr. Neil Smit, C.E.O. Mr. Jana Brewer, Customer Care Operations Ms. Niecy Brown, Quality Manager Mr. Michael Henry, Escalation Manager SE Division Mr. Vickie Mason, Customer Care
Television - Cable, CATV & Satellite