BBB Business Review
This Business is not BBB accredited
Phone: (864) 422-0000 View Additional Phone Numbers 105 Lavon Lane Ste D, Easley, SC 29642
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This company offers the sale of satellites.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Star Satellite include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||3|
Additional Complaint Information
The customer was not always satisfied with the company's response.
Type of Entity
Business ManagementMr. Mike Marzouk, Owner
Satellite Equipment & Supplies
Alternate Business NamesStar Satellite Express, Inc.
According to the Star Satellite contract if the customer cancels with Dish Network before one year, there is a $500 cancellation fee. If a customer cancels with Star Satellite, there is a $600 cancellation fee for a primary receiver and $550 for additional cable run on the receiver. Other charges may be incurred. Cancellation charges can reach in excess of $2500 that a consumer is responsible to pay. Consumers should read and understand a contract before signing any contract.