If yes, click here to login.
BBB Accredited Business sinceAdditional Locations
Phone: (864) 242-6650 Fax: (864) 232-4760 View Additional Phone Numbers 745 North Pleasantburg Drive, Greenville, SC 29607
BBB Business Reviews may not be reproduced for sales or promotional purposes.
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Berkshire Hathaway HomeServices,C Dan Joyner REALTORS meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Berkshire Hathaway HomeServices,C Dan Joyner REALTORS include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
LLR/ Labor Licensing & Regulation
110 Centerview Dr. Synergy Business Park, Columbia SC 29211
Phone Number: 803-896-4400
Type of Entity
Business ManagementMr. Danny Joyner Jr., C.E.O. Ms. Fritzi Barbour, BIC Mr. Duane Barger, BIC Mr. Matt Carter, BIC Ms. Mary Coleman, Accounting Mr. David Crigler Sr., Vice President Mr. David Crigler, BIC Ms. Judy Fehrenbacher, Executive Assistant Ms. Avanelle Pelfrey, BIC Mr. Anush Showghi, BIC Ms. Donna Smith, BIC Ms. Beth Thomason, PR/Marketing/Advertising
Related BusinessesBerkshire Hathaway HomeServices,C Dan Joyner REALTORS
Alternate Business NamesBerkshire Hathaway, C Dan Joyner REALTORS
1909 E Main Street
Easley, SC 29640 (864) 220-5100 Directions
2023 Augusta Road
Greenville, SC 29605 (864) 241-2880 Directions
22 Garlington Road
Greenville, SC 29615 (864) 288-4048 Directions
24 Vardry Street Suite 401
Greenville, SC 29601 (864) 233-7724 Directions
3539 Pelham Road
Greenville, SC 29615 (864) 244-9111 Directions
3722 Clemson Blvd
Anderson, SC 29621 (864) 226-8100 Directions
634A Fairview Road
Simpsonville, SC 29680 (864) 963-0900 Directions
705 West Wade Hampton Boulevard
Greer, SC 29651 (864) 879-4239 Directions
745 North Pleasantburg Drive
Greenville, SC 29607 Directions
P O Box 16059
Greenville, SC 29606
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Additional Phone Numbers
- (800) 476-6650(Phone)
- (864) 877-1848 (Fax)
- (864) 292-1233 (Fax)
- (864) 963-3990 (Fax)
- (864) 225-0394 (Fax)
- (864) 241-2885 (Fax)
- (864) 879-7039 (Fax)
- (864) 220-9111 (Fax)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: ******* Subdivison almost every bylaw in the covenants is being broken. It is managed by C Dan Joyner,the manager of ******* is **** ****** plus we have and HOA. If the home owners complain about a house not following the bylaws, **** say's they have been sent a letter and if they continue to break the laws they will put a lien against their house. The residents do not care if a lien is put on their house because, they know that all a lien does is keep them from selling the house or refinancing. All home owners are to pay a yearly $250.00 HOA fee, the ones that do not pay their fee's then the one's that pay their fees have to pay the ones that don't. The home owners that pay their fee's are being punished, for doing the right thing. The only amenities we have is a small play ground that has a swing set, slide, octagon crawl on, a bench and a garbage can. Most parent will not let there kids go there to play because, there is a drug house in the neighbor hood and, they sell drugs at it. In the bylaws it says Vehicles are suppose to park in their drive ways but do not. They continue to park on each side of the road, making it hard to get through the street. After calling **** and complained about it, she said there is nothing she can do because Greenville County owns the roads. I called Greenville County and talked to them about it, they said they take care of stop signs, potholes and pavement, and the management was suppose to manage the roads all so that they did not have enough man power to do this. They also said this needs to be addressed because an emergency vehicle would not be able to get through. I called **** ****** to tell her what the county said, she got mad and slammed the phone down on me. I called her boss and she was remanded. The next day I received a register letter from her saying, if I ever bothered her again she would have me put in jail. The other week and elderly women down the streets bedroom window was shot through. last week I found a 9 millimeter gun be side play ground,
Desired Settlement: Drop our fee's to 100.00 a year, and get Rid of C Dan Joyner managing property and, have the HOA take care of it.They are shooting almost every other month. I received a letter to paint my mail box within 15 days or be fined 50.00. Yesterday I counted over 10 mail boxes that have never been painted, and I received the letter on May 9, 2013. There are unsightly unkempt conditions where garbage is every where, I could go on and on about how bad this neighbor hood is but running out of letters
Business Response: C. Dan Joyner Property Management Company works for ******* Subdivision under the direction of their HOA Board. We do monthly drive-thrus and inspections to monitor any rules being broken, maintenance issues, etc...If there is something to note (ie. mailboxes that need to be painted, trash that needs to be cleaned up, vehicles parked in illegal places, etc...) we report to the board and they let us know who needs to be sent letters. The letters may be warnings, fines or just information. This is the process that our company uses with 100% of our HOA customers. ****** *********'s other complaints of drug houses in the neighborhood, weekly shootings and guns being found on the playground are issues that need to be reported to the police. We would like to be informed of these issues, which we weren't, but unfortunately we don't have the authority nor are we qualified to raid drug houses or to clean the streets of guns. Frankly, these complaints seem exaggerated and/or simply untrue. ****** was sent a letter but not for the situation that she stated. She was sent a registered letter on behalf of the board that stated she shouldn't approach the property manager while on site. The main reason she was told not to approach the manager is for her safety as well as our manager's. This was because she ran out into the road with her dog and stood in front of the manager's car and wouldn't let her pass while the manager was conducting a monthly drive-thru. The letter didn't saying anything about her getting sent to jail. It did say that our manager would have approval from the board to contact the authorities.
In regards to ******'s desired settlement, It would be in the HOA's, the boards and anyone else in the community's worst interests to meet her requests. By reducing their yearly dues by 60% (from $250 to $100 per year) the board wouldn't be able to cover their monthly bills (even if there wasn't a property management company). Also, getting rid of C. Dan Joyner Property Management Company would be a decision that the HOA Board would have to make. I don't think that will happen considering their response to these complaints - "I think (****) and CDJ do a great job. Our community has taken a turn for the better since you have taken over, ****. We have made lots of improvements financially and aesthetically in the past year. Most of what (*****) said in the letter is probably not true. She exaggerates every story she tells. Please let us know what the board can do to help with this matter."
Thank you for taking the time to review our response!