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Find a Location

H D Auston Moving Systems, LLC has 1 locations, listed below.

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    Business ProfileforH D Auston Moving Systems, LLC

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/23/2015

    Years in Business: 78

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers moving and storage services for household and commercial goods.

    Business Details

    Location of This Business
    200 Pate Dr Ste C, Greenville, SC 29609-3875
    BBB File Opened:
    4/3/1992
    Years in Business:
    78
    Business Started:
    6/15/1945
    Business Incorporated:
    11/9/2000
    Accredited Since:
    4/23/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Hardy D. Auston III, Owner
    • Mr. Drayton Auston, Operations Manager
    Contact Information

    Principal

    • Mr. Hardy D. Auston III, Owner

    Customer Contact

    • Mr. Hardy D. Auston III, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/12/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We hired HD Auston moving for our local move on April 19, 2021. We were quoted 3 employees for 6.75-7.25 hours at $137/hr. We paid a total $1300 for the move. HD Austin stated that they are professional movers and would treat our items with care. They did not provide professional service or care for our belongings. -the movers arrived smelling like smoke -only 1 employee broke down and wrapped furniture -they did not wrap one mattress and even laid most of them on the grass outside -a mirror was damaged and even fell later -a jewelry armoire piece was lost, it was replaced with another part but it is not the same. -the bolts to a bed and legs to a desk were left in the moving truck -a leg was broken off of a storage cabinet that can not be replaced. I requested a 3 hr refund and was told that I would receive $264, which I did not agree to. I do not feel this business provided professional service. I have a lot damage to my property and my furniture will never be the same.
    Read More

    Customer Reviews

    10 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jim K

    5 stars

    09/25/2023

    Prompt, professional and never slowed down. Easy to work with.

    H D Auston Moving Systems, LLC Response

    09/26/2023

    Thank you!

    Local BBB

    BBB of Upstate South Carolina

    BBB Reports On

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